How we operate
Compliant marketing isn't a constraint. It's what makes it work.
Marketing in the NDIS space operates under real compliance requirements. We're not just aware of them — we've built our entire service around them. Because marketing that's ethical, honest, and participant-centred is also, as it turns out, more effective.
NDIS Practice Standards
All content we produce for NDIS providers is created within the guidelines set by the NDIS Quality and Safeguards Commission. We don't make claims that could breach participant rights, and we never position marketing as anything other than communication and visibility.
AHPRA Advertising Guidelines
For registered health practitioners — psychologists, OTs, speech pathologists — advertising is regulated by AHPRA. We're familiar with the restrictions on testimonials, success claims, and comparative advertising. Every ad and web page we write for registered practitioners is reviewed against these guidelines before publication.
Australian Consumer Law
We don't use misleading claims, false urgency, or pressure tactics — not because we're legally required to avoid them, but because they don't work and they're wrong. Every claim we make in your marketing can be substantiated.
Our principles in practice
- We write ads that inform, not manipulate
- We never claim NDIS funds marketing services
- We don't use participant testimonials without proper consent
- We don't make guaranteed outcome claims
- We flag compliance concerns before publishing anything questionable
- We stay current with NDIS Commission guidance updates
Note on AHPRA
AHPRA-regulated practitioners face specific restrictions on using patient testimonials in advertising. We'll walk you through what's permitted for your specific registration type on your discovery call.
Questions about compliance?
Ask us on your discovery call.
If you've had concerns about what you can and can't say in your marketing, we'll walk you through it. No jargon. No legal disclaimers. Just a clear conversation.
Book a Free Call